Ng88 Privacy Policy — your data is safe with us

1 Introduction

Ng88 ("we", "platform") is a trusted online gaming service for Bangladeshi players. When you use our services, we collect certain personal information. This Privacy Policy ("Policy") explains how we handle that information.

By accessing ng88 or creating an account, you agree to this Privacy Policy. We recommend reading it carefully before registering so you understand how your information is handled.

This Policy is ng88's Terms & Conditions applies together with. Reading both documents together will give you a complete picture of your relationship with ng88.

2 What Information We Collect

Ng88 only collects information that is necessary to deliver our services properly. We do not ask for anything beyond what is needed.

Beyond the list above, we do not collect sensitive information such as religious identity, political views, or health-related data.

3 How We Collect Data

Ng88 collects your information through several methods. Each method is transparent and carried out with your consent:

• Directly from you: Information you provide during registration, account updates, or when contacting our support team.
• Automatically: When you use ng88, information about your device, browser, and activity is recorded automatically.
• Cookies & Tracking Technologies: Cookies are used to improve the website and app experience.
• Via third parties: Necessary data is verified through payment gateways or identity verification providers.

4 Purpose of Data Use

Ng88 uses the information collected under this Privacy Policy only for specific purposes. We use your information to:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To personalize your gaming experience and provide relevant offers.
• To prevent fraud, money laundering, and other illegal activities.
• To improve our service quality and resolve technical issues.
• To prepare reports and documentation required by regulatory bodies.
• To send important notices, security alerts, and updates.
• To run responsible gaming programs and identify problematic behavior.

We use your information for marketing or promotional purposes only when you have given explicit consent. You may withdraw that consent at any time.

5 Data Sharing Policy

Ng88 never sells your personal information. However, there are specific circumstances where data may be shared:

• Payment Providers: Payment gateways such as bKash, Nagad, Rocket, or your bank receive only the data necessary to process your transaction.
• Identity Verification Agencies: Authorized third parties may verify your identity as part of the KYC process.
• Regulatory Authorities: Information may be disclosed to relevant authorities when required by law or court order.
• Technology Service Providers: Server hosting or cybersecurity companies — they operate under strict confidentiality agreements.

6 Data Protection Measures

Ng88 uses industry-leading technology and practices to protect your information. Our security layers include:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is transmitted over encrypted channels.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): Two-step verification is available for added account security.
• Separate Payment Server: Financial data is stored on separate, secured servers isolated from the main platform.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Restricted Access: Only authorized staff can access your data, and only for specific purposes.

However, no one can guarantee complete security on the internet. In the event of a security breach, ng88 will notify you promptly in accordance with applicable law.

7 Cookie Policy

Ng88 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can disable cookies through your browser settings, though doing so may affect some features of the website.

8 Your Rights

The following rights are reserved to you under ng88's Privacy Policy. Contact our support team to exercise any of these rights.

9 Data Retention Period

Ng88 does not retain your information indefinitely. Each type of data is kept for a defined period:

• Account Information: For the duration of account activity and up to 5 years after closure to meet legal obligations.
• Transaction Records: A minimum of 5 years, in compliance with anti-money laundering regulations.
• KYC Documents: 5 years from the date of completed verification.
• Support Conversations: 2 years after the issue is resolved.
• Log Files: 12 months for security purposes.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

10 Minor Protection

Ng88 strictly does not provide gaming services to anyone under 18. Collecting information from minors is against our policy.

• Age is verified at the point of registration.
• Proof of age may be requested if there is any doubt.
• If an underage user is identified, their account will be closed immediately.

If you suspect a child or someone you know is using ng88, please notify our support team.

11 Policy Updates

Ng88 may update this Privacy Policy due to business needs or legal changes. For significant updates:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

12 Contact

For any questions, concerns, or requests regarding our Privacy Policy, please contact us: